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If you live in D.C., you may report a problem you have with a contractor to the Office of the Attorney General for the District of Columbia and to the Department of Consumer and Regulatory Affairs (DCRA). The Office of the Attorney General has a Consumer Hotline for you to call, at 202-442-9828.
Consumer Protection | Attorney General Brian Schwalb.
Please contact the Consumer Mediation Program by submitting a complaint online at , call the Consumer Protection Hotline at 202.442.
Should you need our assistance, please call (202) 442-9828. You can also file a complaint online by emailing consumer.protection@dc.gov or writing to: the Office of the Attorney General's Office of Consumer Protection, 441 4th Street, NW, Washington, DC 20001.
The District of Columbia's general consumer protection law, which prohibits a wide variety of deceptive and unconscionable business practices, is called the Consumer Protection Procedures Act or ?CPPA.? It is codified at DC Official Code §§ 28-3901 to 28-3913.
If possible, call the company's toll free number. Look for it on any papers you have received from the company, or try directory assistance at 1(800) 555-1212. Check the product label or warranty. To find a DC business, call the Department of Consumer and Regulatory Affairs (DCRA) at (202) 442-4400.
The Office of the Attorney General (OAG) is the chief legal office of the District of Columbia. The Office enforces the laws of the District, defends and provides legal advice to the District's government agencies and protects the interests of the District's residents.
Website: oag.dc.gov. Email: oag@dc.gov; oagcommunity@dc.gov. Phone: (202) 727-3400. Fax: (202) 347-8922.