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When a mechanic fails to repair your car and ensure it is safe for driving, you can sue the mechanic of an auto repair shop for negligence. On your own, it might be difficult to define negligence and to prove the mechanic's liability. A personal injury lawyer can help you build a case that leads to financial recovery.
If the mechanic misdiagnoses your problem and recommends unnecessary repairs, they can be held liable for the cost of those unnecessary repairs.
Anyone requiring assistance with filing a complaint online may contact a TDLR customer service representative by phone at 1-800-803-9202. Please download and complete a complaint form when submitting by mail. Once a complaint is received, we will evaluate it to determine if the complaint is within our jurisdiction.
Auto Body Shops: Compliance Resources - Texas Commission on Environmental Quality - .tceq.texas.gov.
CUSTOMER'S RIGHT TO SUE If a customer feels a facility broke the law, they may sue in Small Claims Court, and if the customer wins, they may recover THREE TIMES the amount of the actual damages, but no less than $250.00. Small Claims Court is limited to $5,000.00. A customer may sue in a higher courts to claim more.
What to Include in Your Demand Letter to a Mechanic Shop Discuss the important facts and explain why you are seeking payment. ... Include your contact information so the mechanic shop knows where to reach you in case they want to reach a settlement. ... Include where you would like to receive payment.
Texas laws are enforced by the Texas Department of Motor Vehicles Enforcement Division and they receive about 12,000 complaints a year, they investigate lemon law violations and also respond to dealer complaints. The Enforcement Division receives approximately 12,000 complaints per year.
If you suspect fraud and would like to file a complaint, call the state Bureau of Automotive Repair at (800) 952-5210. You may also check to see if a repair shop is registered with the state at .autorepair.ca.gov.