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Failures include poor workmanship; abandonment of a project; failure to pay subcontractors, material suppliers or employees; or building code violations.
CSLB is a regulatory board with authority to investigate and take administrative disciplinary action against licensed and unlicensed persons and entities for violations of Contractors State License Law. The primary purpose and highest priority for CSLB is the protection of the public.
Issues with the general contractor Failing to show up. Not taking the time to do the job right. Not listening to or understanding requests. Leaving a mess.
There are three ways that you can file a complaint: Call to have a Complaint Form mailed to you 1-800-321-CSLB (2752), OR. Use the On-line Complaint Form, OR. Download and Print a Complaint Form.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
To Report Complaints: You can file a complaint with the Contractors State License Board (CSLB) online at or by mail using their Construction Complaint form.