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A. No. An owner of a single family residence does not have to have a license to do his or her own "home improvement" work. However, any contractor you hire to work on the project will need a license if the cost of the work, labor and material, is more than $2,000.
Any complaint registered with the Contractors Licensing Board of alleged violations must be submitted in writing with proper information to identify job site, owner if possible, any name and phone numbers of individuals and any other information that may tend to be useful in the investigation.
Workers may contact the Arkansas Department of Labor (ADOL) for help at (501) 682-4500. The ADOL must keep the name of anyone who complains confidential until the investigation has been finished or unless a court orders the ADOL to release the name.
Contact the board at (501) 372-4661 to verify a contractor's license, the date it was issued, and whether any complaints have been filed against that contractor.
Any complaint registered with the Contractors Licensing Board of alleged violations must be submitted in writing with proper information to identify job site, owner, if possible any name and phone numbers of individuals and any other information that may tend to be useful in the investigation.
If you are unhappy with contractor's work, it might be tempting to take legal action or file a lawsuit immediately, but the best course of action is to talk with your contractor about the issue. This can be done by emailing or calling them and asking for a refund or credit for work that was done poorly.