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Alabama has a good consumer law for any consumer to use if he or she has been wronged by a business. Alabama statute section 8-19-1 provides for the Alabama Deceptive Trade Practices Act.
36130-4000, (334)242-1550, oeecr@dhr.alabama.gov. You can file a grievance in person, by mail, or email. If you need help filing a grievance, The Office of Civil Rights is available to help you at (334) 242-1550.
The Consumer Services Section phone numbers are: 800-392-8050 (toll free) or 334-242-5211.
File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.
Table of contents Dental complaint 1: The treatment was too expensive. Dental complaint 2: Long wait time. Dental complaint 3: Lack of information. Dental complaint 4: Not actively listening to the patient's issues. Dental complaint 5: Inappropriate behavior.
Consumer complaints can be mailed into our office; however, due to ongoing issues with receiving mail at our office in a timely manner, we strongly encourage you to fax your consumer complaint to 205-945-0273 or email it to staff@pgfb.alabama.gov to ensure we receive your complaint.
Write a letter of complaint addressed to: ATTN: Complaint Unit, Alabama Department of Public Health, Bureau of Health Provider Standards, 201 Monroe Street, Suite 700, Montgomery, AL 36130-3017.
Follow this general format: give your own details (name, address, date of complaint); state the dentist's name and address; set out the details of your complaint and say how you want this complaint resolved; and, state any other relevant details.