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Always include a reference to the MSA (its title and date) which governs the SOW. Make sure the SOW has a date or other SOW number, so you can refer to it in other documents. Include a description of what the service provider is doing under the SOW.
While the SOW mainly deals with specific deliverables associated with the development of a website, the Service Level Agreement (SLA) details the terms of any ongoing services provided by your digital agency. This typically includes services like web hosting and site maintenance.
Both MSAs and SOWs are used in service transaction contracts. The major difference between them is that, while an MSA sets the legal framework for the relationship between contracting parties, an SOW deals with specific projects or transactions.
Statements of Work (SOWs) Can Make or Break Your Business Creating an SOW helps clients and vendors to stay aligned and reach their project goals together. A good SOW functions as both a contract agreement and a project management tool.
An MSA has several must-have components like definitions, responsibilities, access and usage restrictions, fees, proprietary rights, confidentiality, representations, warranties, disclaimers, indemnification, terms and terminations, and general provisions.