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Dear [customer name], We are writing to inform you that [invoice #] is now [time] overdue. Our company has reached out to you multiple times requesting payment for the [product/service] that you received on January 15, 2023. However, as of writing, the funds still have not landed in our account.
WRITING REFUSAL-TO-PAY LETTERS Refusal-to-pay letters are simple to write. The consumer only needs to send a letter to the debt collector stating something like ?I refuse to pay this debt? with the debt amount and account number listed for reference to eliminate confusion.
Reframe the 'no' using positive language, which is the only communication you should use when writing a rejection letter. Keep a simple rejection letter format: show appreciation, break the news, tell why, offer help, and close on a high note. Use empathy statements to show you understand a customer's feelings (i. e.
Follow these steps for how to write a letter to clients and customers: Determine the audience. ... Write the date and address. ... Include a salutation. ... State the purpose of your letter. ... Refer to previous communication if necessary. ... Offer help or make a request. ... Conclude the letter.