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If you no longer want to trade in your device, call us at 800-416-8894 or contact us and request that your trade-in be canceled. If you've already shipped your device, it cannot be returned.
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device.
After your minimum term, you'll become a month-to- month customer under this agreement and can end it at any time by giving us notice. If federal law requires us to let you keep your wireless phone num- ber after termination, we may charge a fee.
Give us a call Monday ? Friday, 8 AM- 7 PM ET, at 1.844.837.2262. Remember to have your account information on hand. You can also cancel online by signing into My Verizon.
Once you've completed your contract term, you'll automatically become a customer on a month?to?month basis for that line of Service. If your line of service has a contract term and you cancel that line, or if we cancel it for good cause, during that contract term, you'll have to pay an early termination fee.