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File a complaint about mail services Track a package or use USPS's Email Us form to file a complaint online. Select the reason for your complaint, including delivery issues and complaints about USPS employees or facilities. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711.
The USPS Office of the Inspector General (OIG) primarily investigates complaints about misconduct or criminal activity on the part of USPS employees or contractors. These crimes typically include such things as fraud, embezzlement, or theft or destruction of mail.
Employees making a complaint can call toll free 1-888-EEO-USPS (1-888-336-8777).
Filing a complaint online by visiting the USPS website and clicking the contact us link at the bottom of the page. It will ask you to submit your question; however, it is the link the USPS recommends for filing a complaint. Calling 1-800-ASK-USPS (1-800-275-8777). Speaking to the Station Manager at a local Post Office.