Reject Discount Request Email Sample For Customer
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How to fill out Sample Letter For Denial Of Request For Additional Discount?
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FAQ
Rejecting a customer request for a discount "It's great to hear from you! I understand that, given your long-term loyalty to our brand, you were hoping for a discount on your next order. We are, sadly, unable to provide discounts on individual orders.
"It's great to hear from you! I understand that, given your long-term loyalty to our brand, you were hoping for a discount on your next order. We are, sadly, unable to provide discounts on individual orders.
Here are a few variations to practice: Thanks for thinking of me. I can't right now/I can't make it/I can't attend. I'm at capacity right now, so I will decline. Thanks for understanding. No, not at this time.
Keep your cool when saying no. If you absolutely have to reply negatively to the customer's request for a discount, do so politely. Say you're sorry, but that the price you offered them is the best value package. Stand your ground without getting defensive or forceful, even if the customer insists.
