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Thank you for bringing this matter to our attention. We are sorry for any inconvenience that you have experienced. We will do everything we can to resolve the issue as quickly as possible. If you have any further questions or concerns, please do not hesitate to contact us.
The BBB Has a High Complaint Resolution Rate Though the success rate is not 100%, the likelihood that they can help is still very high. There are instances where the BBB complaint process may not work for you, but filing a complaint with the BBB doesn't hinder your ability to take a company to small claims later.
Department of Consumer Affairs. File a complaint online at .dca.ca.gov or call 800.952. 5210 to have a complaint form mailed to you.
The BBB gives consumers information and resources to help them make informed decisions when choosing to work or purchase items/ services from a business. It also serves as a mediator in resolving disputes between businesses and consumers.
BBB: How to write a good complaint, review If you had a good or bad experience with a business and want to tell other people, you'll probably write a review. ... But not all reviews or complaints are made equal. ... Be factual. ... Be specific. ... Be polite. ... Be personable.