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Tips to Write Overdue Payment Letters Use a Friendly Approach. ... Choose the Right Time to Send the Letter. ... Include All Necessary Details About the Outstanding Invoice. ... Show Empathy and Understanding for Your Customer's Situation. ... Suggest Alternative Payment Plans. ... Mention Late Payment Fees and Penalties. ... Send Regular Follow-ups.
Dear [Name], This is a friendly reminder that we haven't received payment for invoice [Invoice Number]. The payment was due on [Due Date]. We're not aware of any outstanding issues or reasons for non-payment, so we would like to respectfully ask you to make payment as soon as possible.
?Hi there [Name], This is to remind you that invoice # [number] has not yet been settled and was due 30 days ago. Please be aware that outstanding invoices more than 30 days late may incur additional fees. Please don't hesitate to reach out if you have any questions.
Hi [Client's name], We contacted you on [Date when 1st reminder was sent] regarding the overdue invoice xyz. We have still not received payment yet. We ask you to pay within 7 business days, or we will have the amount collected by a collection agency at your cost.
Dear [Client name], I'm writing because our records indicate an outstanding balance of [amount] for invoice [reference number], which was due on [due date]. This payment is now overdue by [amount of time], and we are looking to wrap up this account.