Sample Hotel Complaint Letter In San Antonio
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DSHS will refer complaints about hotels, motels, inns, RV parks and campgrounds to municipalities or counties with a health department or code enforcement officials. For more information, or to file a complaint, contact Public Health Sanitation 512-834-6788 or email PHSCPS@dshs.texas.
Dear Hotel Manager's Name, I am writing to express my extreme disappointment with the level of customer service I received during my recent stay at Hotel Name. As a frequent traveler, I understand that not every hotel experience can be perfect, but the issues I encountered during my stay were unacceptable.
In-Person: If you're still at the establishment, speak to a manager directly. Be calm and polite when explaining your issue. Phone or Email: If you've left, contact the hotel or restaurant via phone or email. Use the official contact information found on their website.
Information To Include in Your Letter Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. Your Mailing Address Your City, State, Zip Code Your email address
The Top 10 Common Hotel Complaints Cleanliness Concerns. Clean rooms are non-negotiable, yet cleanliness remains one of the top complaints. Noise Complaints. Room Comfort Issues. Wi-Fi Problems. Check-In and Check-Out Delays. Housekeeping Inconsistencies. Customer Service Issues. Parking Concerns.
Dear Hotel Manager Name, I am writing this letter to inform you about my upcoming visit to your hotel. My family and I will be arriving on date and staying for number of nights. We are really excited to spend our vacation at your hotel as we have heard great things about it from our friends.
Hotel Complaint Resources: The Better Business Bureau – (916) 443-6843 or .bbb.
Dear Hotel Manager's Name, I am writing to express my extreme disappointment with the level of customer service I received during my recent stay at Hotel Name. As a frequent traveler, I understand that not every hotel experience can be perfect, but the issues I encountered during my stay were unacceptable.
