Personal Care Policy In Philadelphia
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FAQ
Assisted living residences (ALRs) are licensed by the Department of Aging, Office of Long Term Living, Division of Licensing, and personal care homes are licensed by the Department of Public Welfare, Adult Residential Licensing.
Personal Aide/Caregiver: An in-home caregiver in Pennsylvania is required to complete an 8 hour course and pass an exam to become a certified caregiver. The course covers basic training such as infection control, communication skills, and emergency procedures.
The Pennsylvania Department of Health is the primary regulatory body overseeing home care agencies in the state. This department ensures that agencies comply with state laws and regulations to provide safe and effective care.
PCHs are residential facilities that offer personal care services, assistance, and supervision to four or more persons. They are inspected and licensed by DHS. Sometimes they are advertised as "assisted care," "retirement homes" or "boarding homes." A PCH must have a license to operate in Pennsylvania.
PCH & ALR Licensing | Department of Human Services | Commonwealth of Pennsylvania.
Personal Care Homes | Department of Human Services | Commonwealth of Pennsylvania.
When a nursing home is going to be inspected, the Pennsylvania Department of Health sends one, two, or more inspectors as a team to the home. The team will include a registered nurse (RN) and possibly a social worker or a nutritionist depending on the facility's history and past concerns.
If you would like to file a complaint or report a concern about a medical facility, you can file a complaint online or call 1 (877) 724-3258. Note: The Pennsylvania Department of Health does not address complaints and concerns about individual medical providers (e.g. doctors, nurses).
PA Health Department - Health care facility licensing complaints. All complaints filed are confidential. The team investigates every complaint received. If you have a complaint about a healthcare facility, including a nursing home, please call 1-800-254-5164 or fill out this online form.
