Wait times to speak to a representative are typically shorter early in the day (between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time). We are also less busy later in the week (Wednesday to Friday) and later in the month.
Depending on your situation, you may be able to request your change online. If not, you'll need to make an appointment at a local office.
If you download, print and complete a paper form, please mail or take it to your local Social Security office or the office that requested it from you. Important Note: PDFs you open from this page may default to opening within a browser, depending on your browser settings.
The social security 1-800 number is least busy first thing in the morning. You should always expect some hold time, but the mornings may only be a few minutes while the afternoons can be much longer.