You may be able to request your record through your provider's patient portal. You may have to fill out a form — called a health or medical record release form, or request for access—send an email, or mail or fax a letter to your provider.
About Medical Records The Medical Records Department can provide you with copies of your medical records related to care at a facility. The medical records offices are not available for patient walk-in services. If you need to collect records in person, please contact us at 617-726-2361 for possible options.
Release of Information Authorization Under the HIPAA Privacy Rule, when a release of information is intended for purposes other than medical treatment, healthcare operations, or payment, you'll need to sign an authorization for ROI.
Massachusetts law (Chapter 112) and Federal law (45 CFR; HIPAA, 1996) require that you are advised regarding how personal information about you may be used and disclosed and how you can get access to this information.
Contact the Release of Information Unit at 617-726-2361 with questions about specific requests. Mass General does not provide birth or death certificates. To request medical records of a deceased patient, the request must be accompanied by authorization from the executor of the estate.
A physician must maintain a patient's medical records for a minimum period of seven years from the date of the last patient contact; however, if the patient is a minor on the date of the last visit, then the physician must maintain the pediatric patient's records for a minimum period of either seven years from the date ...
Check their website: Information about how to get your health record may be found under the Contact Us section of a provider's website. It may direct you to an online portal, a phone number, an email address, or a form. Phone or visit: You can also call or visit your provider and ask them how to get your health record.
Records Retention A retiring physician or his successor must maintain patient records for seven years from the date of the last patient encounter. Unless the law provides otherwise, physicians must turn over patients' medical records to the Board, upon the Board's request.