A: Gently explain that the new surcharge policy has been introduced to help the business cover card processing fees. Let them know that it's been communicated by the business, through signage, or any other ways you've shared the change – like on your website, email booking confirmation or social media.
Notify Your Clients Your clients must also be made aware of your intention to surcharge. This must be written out plainly, not immersed within a lengthy contract or disguised by the fine print. You may accomplish this by including the credit card surcharge on your invoice or displaying a sign at your office.
Notify Your Clients You may accomplish this by including the credit card surcharge on your invoice or displaying a sign at your office. If you're using an online payment solution, this notice should be automatically included on your payment page.
Businesses must clearly and conspicuously notify customers about convenience fees before the transaction is completed. This can be done through ample signage in-store, clear messaging during online checkout, or verbally over the phone.
These expenses fall under the category of “miscellaneous expenses”, where you'll be allowed to describe them as “credit card processing fees”.
These expenses fall under the category of “miscellaneous expenses”, where you'll be allowed to describe them as “credit card processing fees”.