Residents can request a vacant lot cleanup through Philly311. An inspector will visit the vacant lot to see if it's up to Philadelphia Code. The inspector will take photos and decide if the lot violates the City's property maintenance laws. If there's a violation, the inspector will issue a Notice of Violation.
The Philly311 contact center is Philadelphia's customer service center for non-emergency inquiries. Requests for service can be submitted via telephone, mobile application, and web application.
To report unlicensed contractors or unpermitted work, use 311's online form or call 311. If you're outside Philadelphia, call (215) 686-8686. After you've filed a report with 311, you can submit more information to addinfoli@phila.
Contact your assigned inspector to arrange the inspections noted on your Administrative Permit. You need to have an inspection for each new Certificate of Occupancy. Inspections are not needed for replacement certificates. A Certificate of Occupancy will be issued upon successful completion of the inspection.
How to file a complaint Gather your documents. It's helpful to have. Complete the intake form. If you need help filling out the form, contact the Fair Housing Commission at (215) 686-4670 or fairhousingcomm@phila. Submit your intake form by mail, fax, or email. You can mail your form to. Sign a formal complaint.
You can make a report using an online form, or by calling 311. Call (215) 686-8686 if you are outside Philadelphia. To track the progress of a service request you submitted, use the 311 service request tracker.
To report wrongdoing, call the Office of the Inspector General (OIG) at (215) 686-1770 or fill out the online complaint form on this page.
Service overview. You can get an EZ permit for some construction and renovation projects. EZ permits do not require you to submit plans. To find out if your project qualifies, check if the planned work complies with an EZ Standard. If you get an EZ Permit and don't follow the standard, the permit will be revoked.
The certificate of occupancy must contain the following information: (1) The permit number and address of the residential building. (2) The name and address of the owner of the residential building. (3) A description of the portion of the residential building covered by the occupancy permit.