To file a formal consumer complaint, complete the below affidavit and save a copy of your completed affidavit for your records. You can print, sign, date and submit the affidavit by email (send as a pdf attachment to consumer@miamidade), fax to 786-469-2303 or mail to the address at the top of the affidavit.
Miami-Dade's Employee Assistance Program (EAP) is a confidential service which focuses on assisting those who are struggling with personal problems that may be affecting their ability to function at home, work or in the community.
By dialing 311 or 305-468-5900 (outside Miami-Dade County), you can receive personalized customer service in English, Spanish or Haitian Creole.
Miami-Dade County provides retirement benefits for eligible employees through the Florida Retirement System (FRS). The FRS is qualified under Section 401(a) of the Internal Revenue Code and provides a defined benefit (FRS Pension Plan) and a defined contribution plan (FRS Investment Plan) option.
Whom to Contact for Assistance Or contact Information Technology Services, Help Desk at (305) 995-3705.
In order to enter into a contract with Miami-Dade County a firm must be fully registered. Complete a new registration application and maintain your company's profile online. Vendors must have the appropriate insurance in order to be awarded a County contract.
Residents can call 311 to report issues such as potholes, overgrown medians and missed garbage service. 311 also accepts and processes service requests for Miami-Dade County and the City of Miami such as bulky waste pickup, mosquito inspections and illegal dumping.
Concerns regarding your water bill and services that are unrelated to your disability must be addressed to Customer Service at 305-665-7477.
If your water service has been disconnected and you make the required payment, call the Customer Care Center at 305-665-7477 as soon as possible. Once payment is verified, an order will be placed to reconnect the water service.