Log in to your PayPal account. Open a dispute in the Resolution Center. Click “Dispute a Transaction.” Select item dispute.
Here's how to upload a document: Go to your Resolution Center. Click Respond beside your claim. Click Respond. Choose I'd like to submit the requested info. Drag and drop the file, include a short description and click Submit.
PayPal keeps all your information secure and any document uploaded through PayPal system is safe and cannot by viewed by the seller. To learn more, visit our Security page.
You have up to 45 days to file a dispute for item not received via the resolution tab in your paypal account > put in what has happened and give the seller a few days to do a cleared refund > if not then escalate the dispute to a claim.
If you purchased the item from one of our merchants, follow these simple steps: Log in to your PayPal account. Open a dispute in the Resolution Center by clicking on “Dispute a Transaction” under “Report a problem”. Select the transaction and click Continue.
Click Respond beside your claim. Click Respond. Choose I'd like to submit the requested info. Drag and drop the file, include a short description and click Submit.
In a dispute, PayPal doesn't get involved or decide the outcome. To ask PayPal to investigate the case and decide the outcome, the dispute must be escalated to a claim within 20 days. Either the buyer or seller can escalate a dispute to a claim. The time it takes us to decide the outcome of a claim can vary.
You need to go to PayPal Resolution Center and upload the required documents ing to your account type and nationality.
You can also leverage PayPal for dispute and risk management. PayPal can help merchants manage fraud, reduce credit card disputes, claims, and chargebacks, and expand their operations safely.
PayPal chargeback representment: A guide to winning PayPal disputes Determine the PayPal dispute type. Gather documentation. Respond to PayPal dispute. Adhere to responce timelines. Meet document requirements. Follow up. Strategies to reduce chargebacks on PayPal. Leverage PayPal pre-chargeback alerts.