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CCHP is the primary managed-care provider for Medi-Cal beneficiaries in Contra Costa and we also manage smaller plans for county employees and IHSS homecare workers. Our members have access to hundreds of family medicine doctors and specialists in our provider networks.
Ways to File a Grievance or Appeal Call Member Services, Monday – Friday, 8am – 5pm at 1-877-661-6230 (Option 2) (TTY 711). If you have a clinically urgent issue, you can also reach our 24 Hour Nurse Advice Line at 1-877-661-6230 (Option 1).
What are the timely filing requirements? Timely filing requirements are generally 90 days from the date of service. Non-network provider and secondary claims filing limit is 6 months from date of discharge or date of service.
CCHP is the primary managed-care provider for Medi-Cal beneficiaries in Contra Costa and we also manage smaller plans for county employees and IHSS homecare workers. Our members have access to hundreds of family medicine doctors and specialists in our provider networks.
Denials for “Timely Filing” In medical billing, a timely filing limit is the timeframe within which a claim must be submitted to a payer. Different payers will have different timely filing limits; some payers allow 90 days for a claim to be filed, while others will allow as much as a year.
Covered California offers five health plans in Contra Costa and you may choose the plan that is best for you and/or your family. The five plans are Contra Costa Health Plan HMO, Kaiser HMO, Health Net PPO, Blue Cross PPO and Blue Shield PPO. When can I enroll in Covered California?
Submitting Claims The claim submission timeframe for Contra Costa Health Plan is 180 days from the date of service, or primary explanation of benefits (EOB), for both contracted and non-contracted providers. Claims received after 180 days will be denied for untimely filing.
Contact Us 925-957-2200. TTY: 711. 925-646-2566 (Fax) To send the DA's Office an email, please email DAOffice@contracostada Note: Do not use this email address for Discovery Requests. All Discovery Requests should be faxed to the appropriate Unit. Office locations and maps click here.