In this process, you complete an application that contains the same sections of information found in a resume (Education, Work, etc.) Resumes and Cover Letters.Samples, tips and resources for perfecting your resume and crafting your cover letter. You'll want to tailor your resume to address the specific knowledge, skills and abilities (KSAs) requested in the job opportunity announcement (JOA). These writing guidelines apply to both email content and letters written as a document. There are just some formatting differences. Make sure your resume and application clearly show your qualifications for this particular job. Guidance below is to help you format and present your content in a clean, concise way, for the benefit of the employer. Easy to read, scannable resumes. Stick to bullet format rather than paragraph.