We'll need to see your latest statement. We may also ask for up to 6 months of bank statements, depending on your circumstances. We accept both paper and online bank statements.
Click on the “download transactions” drop down menu at the top right side of the screen. Select “download CSV file”. The file will appear as an excel document at the bottom of the screen. Click on the file and save it to your documents.
To request a copy, you can: chat to us in our Internet Bank. You'll need to log in to our Internet Bank, select Need help? Send us a message from the left-hand menu, select Chat with us and type Get a statement into our web chat. call us on 03457 30 20 11. visit us in branch.
BC – Bank credit A credit from another bank or building society, or a merchant - for example, a refund for goods.
In the Internet Bank Through the internet bank you can view and download current account, savings and credit card statements from the last 36 months, by selecting My Documents. You can also search and filter your transaction data.
Using the Banking app Log into the Banking app. Open Profile and settings. Choose Paperless Statements. Choose on to switch to paperless or off to get paper statements. Use the Save option to update your settings.