Duties Answer telephones and take messages or transfer calls. Schedule appointments and update event calendars. Arrange staff meetings. Handle incoming and outgoing mail and faxes. Prepare memos, invoices, or reports. Edit documents. Maintain databases and filing systems. Perform basic bookkeeping.
Their key duties include directing phone calls, responding to inquiries, and managing meeting schedules. Administrative Assistants perform general clerical work for their department, create and maintain recordkeeping systems, schedule appointments, take messages for staff, and facilitate communication with clients.
Preparing, organising and storing information in paper and digital form. Dealing with queries on the phone and by email. Greeting visitors at reception. Managing diaries, scheduling meetings and booking rooms.
Administrative assistant responsibilities: Answer and direct phone calls. Organize and schedule appointments and meetings. Maintain contact lists. Produce and distribute correspondence memos, letters, faxes, and forms. Assist in the preparation of regularly scheduled reports. Develop and maintain a filing system.
Work Performance Repeat the same physical activities, such as working at a computer and answering the phone. Often make decisions that affect the reputation of the company. They consult supervisors for some decisions, but make most without talking to a supervisor. Must often meet strict daily and weekly deadlines.
Assessing administrative assistants involves evaluating their organizational, communication, time management, and software use skills. This can be done through exercises that test their ability to organize data, handle conflicting demands, manage their time effectively, and use office software proficiently.
Timely response to all telephone inquiries/office visitors. Planning for seminars occurs too late to secure optimal meeting space and prepare advance communications. Certain associate editors consistently are behind schedule. All manuscripts progress through the review process ing to established schedule.
Email management: A SMART goal. Calendar management: A SMART goal. Travel planning: A SMART goal. Meeting support: A SMART goal. Team engagement: A SMART goal.
12 Professional Goal Examples for Administrative Assistants Enhance Organizational Systems. Develop Advanced Proficiency in Office Software. Strengthen Interpersonal Communication Skills. Take on a Project Management Role. Expand Your Professional Network. Master Minute-Taking and Agenda Preparation.