Consumer Protection Agency For Banking In Washington

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The Federal Fair Credit Reporting Act regulates the use of information on a consumer's personal and financial condition. The most typical transaction which this Act would cover would be where a person applies for a personal loan or other consumer credit. Consumer credit is credit for personal, family, or household use, and not for business or commercial transactions. Also, this Act can apply when a person applies for a job or even a policy of insurance when certain investigations are made of the applicant.


Investigative Consumer Reports are special types of consumer report not commonly used by credit and collection professionals. This report differs from the typical report used for the extension of consumer credit because it is can include information regarding a consumer's character, general reputation, and personal characteristics obtained through interviews with neighbors, friends, business associates, etc.

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FAQ

The Washington State Department of Financial Institutions is the primary regulatory body for financial institutions in Washington. The department is responsible for writing regulations pertaining to financial institutions and examining institutions for compliance with state finance laws.

The Federal Reserve is responsible for supervising--monitoring, inspecting, and examining--certain financial institutions to ensure that they comply with rules and regulations, and that they operate in a safe and sound manner.

Oversight/Consumer Complaints at Washington State Department of Financial Institutions 150 Israel Road Southwest, Olympia, WA 98501. PO BOX 41200, OLYMPIA, WA 98504. Office: M-F, 8am-5pm. RING DFI Complaint Line: 24 hours daily. 877-746-4334. . dfi@dfi.wa.

Oversight/Consumer Complaints at Washington State Department of Financial Institutions 150 Israel Road Southwest, Olympia, WA 98501. PO BOX 41200, OLYMPIA, WA 98504. Office: M-F, 8am-5pm. RING DFI Complaint Line: 24 hours daily. 877-746-4334. . dfi@dfi.wa.

To find out if your bank is regulated by the OCC, visit the Who Regulates My Bank? page on this website. If you are unable to determine who regulates your bank, call the OCC Customer Assistance Group at (800) 613-6743 to find out which agency regulates it.

The heart of the consumer protection provisions of the CPA is RCW 19.86. 020, which states: “Unfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce are hereby declared unlawful.”

The Consumer Financial Protection Bureau (CFPB) helps consumers by providing educational materials and accepting complaints. It supervises banks, lenders, and large non-bank entities, such as credit reporting agencies and debt collection companies.

The first thing you should do when filing a consumer complaint is to complain directly to the company. If that doesn't work, you can complain to a consumer protection agency. Filing a lawsuit should be a last resort.

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Consumer Protection Agency For Banking In Washington