Abuse of adults 60 and older includes physical, sexual, and emotional abuse, caretaker neglect, financial exploitation, and self-neglect. Please describe the incident in details and include the following information.Phone: . Notify your institution's point person to report the suspected financial abuse using the Elder Abuse Hotline (1-) or online platform. Dear Massachusetts Older Adults: This year's 12th annual edition of the Elder Law Guide (ELG) reflects a number of the changes we have. Please note: If you have a medical emergency, call 911 right away. Person in a wheelchair entering a vehicle using a lift. Download, print and fill out forms before coming to the office. Boston is the capital and most populous city in the Commonwealth of Massachusetts in the United States. Residents must renew their parking permits each year.