To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Finally, the payoff request will include a “good-through” date, meaning your payoff amount will only be viable until that specified date. After that date, additional interest will be due, which will alter your payoff amount and require you to submit another payoff request.
Instead, you have to get a 10-day payoff estimate from your current lender, which includes the amount you owe, as well as any interest that might accrue on the principal balance in the next 10 days.
Sign in to chase/payoff and request a quote. Call our 24-hour automated service dedicated to payoff quotes at 1-877-505-2894.
In-person: The quickest way to obtain a bank letter is to request one in-person. By doing so, you'll be able to ensure that everything you need is on the letter & be able to make changes if necessary. By phone: Another convenient way to obtain a bank letter is to call your bank's support line.