First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
A bank confirmation letter serves to assure all concerned parties in a business transaction that the bank's customer (the borrower) has, or has available, the necessary financial resources to conclude the transaction.
Contact the Bursar's Office with refund or financial questions, at (408) 924-1601. The Bursar's Office offers Live Chat hours on their website, M – F: am – 4pm Pacific. Special Session Refunds: Special session classes do not follow the same refund calendar as the regular session.
To view the financial aid award, go to your MySJSU Student Center. Under the Finances section, click on "View Financial Aid" and select the corresponding aid year.
The 2024-2025 Financial Aid Award is now available in MySJSU. Paper award notices will not be mailed. This notice contains policies and procedures regarding your financial aid. The award is contingent upon meeting any and all admission deadlines.