Top 10 mortgage lender and servicer NewRez is restructuring its distributed retail mortgage business, which has resulted in cuts to regional and divisional managers.
Let's go over five not-so-secret but super helpful tips for making that happen. Make extra house payments. Make extra room in your budget. Refinance (or pretend you did). Downsize. Put extra income toward your mortgage.
We're here to help. It's our privilege to be your mortgage servicer, and we're committed to providing you with the best possible service. If you have any questions or need assistance, please contact us at 866-317-2347. We are available Monday through Friday AM - PM and Saturday AM - PM EST.
What is this lawsuit about? A Settlement Agreement has been reached in a class action lawsuit alleging that MTGLQ Investors and NewRez LLC d/b/a Shellpoint Mortgage Servicing (“Shellpoint”) charged illegal fees for property preservation activities. Am I a member of the class?
On WalletHub, Newrez has a 3.2 out of 5-star rating, based on over 3,500 online customer reviews. In the J.D. Power 2024 Mortgage Origination Satisfaction Study, NewRez ranked low.
Who do I call if I have questions? Interim servicing can be reached by phone at (855) 871-2110, Monday through Friday 6am to 6pm PST or by e-mail at SERVICING@PRMG. How do I escalate a complaint? Please e-mail SERVICING@PRMG with as much information that is available.
You can also visit our website at newrez to submit a request. You can also request a recast by contacting Customer Service at 866-317-2347.
Hours am – 7pm CST M-Th, am – 6pm CST F. Phone (888) 426-7026, Opt 1. Email BrigadeSupport@Newrez.