This form is a sample letter in Word format covering the subject matter of the title of the form.
This form is a sample letter in Word format covering the subject matter of the title of the form.
We keep copies of your statements for 7 years. If you are an Online Banking customer, you can sign into Online Banking, and select Statements & Documents under the Accounts tab, then go to the Request statements tab and select Order a paper statement copy.
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
Regardless, most banks offer the option on their online banking portal to request a paper statement to be mailed to you. This request is likely in the same place as your digital statements. It may be a different option under the same “Statement” heading, or there may be a button on the page showing your statements.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Paper statements will be mailed 7 to 10 business days after you submit your request. How long will retain statements? We keep copies of your statements for up to 7 years. If you're an Online Banking customer, you can go paperless now.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
Why did return my payoff funds? There may have been an issue with your payoff. Please contact customer service at 800.669. 6607 (Mon-Fri 8am-9pm EST) for further details.