Loan Payoff Process In Phoenix
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The statement is provided by the mortgage servicer and can be requested at any time. Accurate payoff information is crucial for managing financial decisions related to property ownership.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions.
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
You may fax a request to (877) 233-5843 or mail it to P.O. Box 50485, Indianapolis, IN 46250-0485. You also can make a Payoff Request by calling our Customer Care representatives at 855-690-5900. We are available to assist you, Monday through Friday, 8 AM to 8 PM, and Saturday, 9 AM to 2 PM, ET.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
