First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
If you're eligible for a deferment or forbearance, you can temporarily suspend your payments. When it comes to deferment and forbearance, there are two important things to consider: In most cases, interest will accrue during your period of deferment or forbearance.