First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
The payment of a salary, debt, wager, etc. the time at which such payment is made. the consequence, outcome, or final sequence in a series of events, actions, or circumstances: The payoff was when they fired him.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)