You can request a payoff statement from your credit card issuer by calling the customer service number on the back of your card. Some issuers may also allow you to request a payoff statement online.
First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
The letter should include an explanation regarding the negative event, the date it happened, the name of the creditor and your account number. It should also include an explanation of why you don't see this problem happening again.
Instead, you have to get a 10-day payoff estimate from your current lender, which includes the amount you owe, as well as any interest that might accrue on the principal balance in the next 10 days.
The letter should include an explanation regarding the negative event, the date it happened, the name of the creditor and your account number. It should also include an explanation of why you don't see this problem happening again.
Tips for writing a letter of explanation Provide all details the best you can, including correct dates and dollar amounts. Explain how and when all situations were resolved. If they are not resolved, explain that as well. Detail why problems won't happen again.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online.