First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
You may also request a same day or other number days (Ex. 10 days) payoff via Digital Banking through Live Chat, visit a Credit Union Branch or contact Member Relations at 800-388-7000. Please Note: Future payoffs cannot be calculated via Digital Banking.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.