There's a process to getting the mortgage payoff statement. First, you'll need to contact your lender and let them know you want the information. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.
That said, an LOX only requires some basic elements: Your name, address, and phone number. Lender name, address, and phone number. Mortgage application number. Your concise explanation and any documents supporting it (medical records, etc.) Your signature and the date.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
(c) A beneficiary, or his or her authorized agent, shall, on the written demand of an entitled person, or his or her authorized agent, prepare and deliver a payoff demand statement to the person demanding it within 21 days of the receipt of the demand.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
Letter of Explanation Template Provide all details the best you can, including correct dates and dollar amounts. Explain how and when all situations were resolved. If they are not resolved, explain that as well. Detail why problems won't happen again.
To begin writing this type of letter, you might explain the situation or circumstance and any contributing factors. Consider including information to answer questions like: What happened? How did it happen?
Letter of Explanation Template Provide all details the best you can, including correct dates and dollar amounts. Explain how and when all situations were resolved. If they are not resolved, explain that as well. Detail why problems won't happen again.