Experts say as many as 90% of Fortune 500 companies like Netflix, GE, and Facebook use some form of 360 degree feedback in their review process. Companies value the holistic look at employee performance, and understand that more information leads to better business decisions.
Tech Titans Use 360 Feedback It should be no surprise that tech companies like Google and Netflix are among the adherents to 360 feedback. Grove HR recently did a deep-dive into how Google conducts performance reviews and 360 feedback plays a central role.
Tech Titans Use 360 Feedback It should be no surprise that tech companies like Google and Netflix are among the adherents to 360 feedback. Grove HR recently did a deep-dive into how Google conducts performance reviews and 360 feedback plays a central role.
360-degree feedback rather than performance reviews. Netflix does not do performance reviews per se in the sense of a formal process where a manager retrospectively evaluates an employee's work performance. Netflix ditched the annual performance reviews and replaced them with 360 feedback reviews.
360 feedback is multi rater feedback. This means it should be given by those colleagues who work directly with the person who's receiving the feedback. This can include supervisors, colleagues, direct reports, customers, and vendors.
"This person is very confident in their role as group leader. They can get the most out of everyone on the team." "This person is highly effective at leading work groups and able to resolve conflicts among participants." "This person is fair and treats every employee in the team equally and respectfully."
How to conduct 360 reviews Establish criteria for rating each employee. Invest time into developing useful, relevant questions that provide valuable insight. Choose who will assess each employee. Send surveys. Send the survey to the employee. Schedule the 360 evaluation. Review ratings with employee. Follow up on progress.
Positive 360 feedback examples The approach you have to resolving conflicts is commendable. Your active listening and tactful communication have helped to transform conflicts into opportunities for growth and team bonding.
“I always feel more (optimistic/confident/energised/inspired) after our one-on-one meetings.” 10. “Your (work ethic/dedication/perseverance/can-do attitude/passion/creativity) sets an incredible example for the whole team.”
7 steps for designing an effective 360 degree feedback review program Set clear goals. Train raters. Focus on natural strengths. Involve managers and leaders. Create buy-in and trust in the 360 development program. Know what to ask and how to ask it. Personalise the 360 degree feedback program to your organisation.