To properly reject an insurance settlement offer, you must communicate the rejection in writing through a formal demand letter. This letter should clearly state the reasons for rejecting the offer, such as it not providing maximum compensation for the damages incurred.
Within the letter, you can indicate that you reject the offer and highlight why you deserve a higher settlement amount. You should also counter their reasons for offering the lowball initial offer. Your explanation behind these reasons can be critical in getting a better second offer from the claims adjuster.
I am writing in response to the settlement offer you presented on Settlement Offer Date, related to claim number Claim Number for the incident that occurred on Incident Date. After careful consideration, I must reject this offer as it does not meet my needs based on the severity and ongoing nature of my injuries.
In a claim refusal letter, begin with a statement of appreciation, common ground, or understanding; provide a concise and factual explanation; and end in a friendly and confident way. Remember to use the indirect approach.
Keep your emotions out of the letter and stick to facts, such as the extreme pain and suffering you have had to endure and the frustration and hassle of attending medical treatments. Be professional, courteous, and confident, and never attack the claims adjuster personally in your counteroffer letter.
If you choose to reject the low settlement offer, you must communicate your decision to the claims adjuster. Your legal representative can help you write a letter that states your intentions. Within the letter, you can indicate that you reject the offer and highlight why you deserve a higher settlement amount.
Example of a Claim Settlement Letter We are writing to inform you that we have completed our evaluation of your claim filed under policy number Policy Number regarding Brief Description of the Claim. We are pleased to offer a settlement amount of Settlement Amount.
Your settlement letter should begin with a heading that clearly identifies it as a settlement proposal. Be sure to include your contact information, such as your name, address and phone number so that the recipient can get in touch with you if necessary.