The Consumer Protection Branch (“CPB”) handles criminal and civil litigation and related matters arising under federal statutes that protect consumers' health, safety, economic security, and identity integrity.
Consumer protection laws are made to protect consumers from fraudulent business practices, defective products, and dangerous goods and services. They play an important role in a reliable market economy, helping to keep sellers honest with no threat of unpleasant surprises.
The primary tool the Office of the Attorney General uses to protect Texas consumers is the Deceptive Trade Practices Act (DTPA). This law lists many practices that are false, deceptive, or misleading. When you fall victim to illegal practices covered by the DTPA, you may have the right to sue for damages under the act.
You may file a complaint against mechanical and electrical contractors with the Texas Department of Licensing and Regulation: File A Complaint Online (link) By fax: 512.475. 2871. By mail: Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, TX 78711. By phone: 512.463. 6599 or 800.803. 9202.
File a Complaint Consumer Protection Complaints. Consumer Protection Hotline: (800) 621-0508. Sanctuary Complaints. Sanctuary Complaints Hotline: (844) 584-3006. Handgun License Holder Complaints. Handgun License Holder Complaints Hotline: (844) 584-3006. Charitable Trusts Complaints. File a Complaint.
Texas Deceptive Trade Practices Act Generally speaking, it prohibits people and businesses from using misleading or dishonest actions or statements in the course of doing business or making a sale.
The complainant (person making the complaint) must, in good faith, make full, fair, and honest disclosure of all facts and circumstances known to him/her at the time the complaint is made. The facts, as presented, must be in the form of an affidavit and signed under oath.
Resources Medicaid Fraud Complaint. Patient Abuse & Neglect. Consumer Complaint. Do Not Call/Text Complaint. Do Not Fax Complaint. Gas Gouging Complaint. Identity Theft Complaint. Mortgage Fraud Complaint.
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by: collecting complaints and conducting investigations. suing companies and people that break the law. developing rules to maintain a fair marketplace.