A claimant will typically start arbitration by sending a document known as a “request for arbitration” or a “notice to arbitrate” to its opponent.
Always get straight to the merits without berating the other side or whining about how badly it has treated you. Another threat to your credibility is the “kitchen sink” arbitration demand or a response that includes numerous claims or defenses that have little chance of succeeding.
What are the most persuasive ways to present evidence during arbitration? Know the rules. Prepare your evidence. Be the first to add your personal experience. Present your evidence. Be the first to add your personal experience. Answer questions. Respect the arbitrator. Follow up. Here's what else to consider.
Most arbitrators and academics have long understood that, absent terms to the contrary in the agreement providing for arbitration, the traditional rules of evidence do not apply, and certainly do not strictly apply, in arbitration.
All evidence must be taken in the presence of the arbitrator and all parties, except where any of the parties has waived the right to be present or is absent after due notice of the hearing.
Parties will need to provide material evidence during the arbitration process. Some arbitrators may require that some types of evidence (such as invoices, pictures, and party correspondence) be presented in a specific format, such as in a binder and labeled in a certain order.
After the opening statement, the claimants present evidence, that is, the details of their case. For example, they present witnesses and introduce any relevant documents. If the arbitrators did not swear a witness in at the beginning of a hearing, they will administer the oath before that person testifies.
The new law provides that when a party appeals an order denying a motion to compel arbitration — an order that is immediately appealable — the trial court is not obligated to stay the action during the pendency of the appeal. The law marks a major shift in California civil procedure law.
The rules of evidence are generally relaxed in arbitration as compared to court trials (e.g., objections not based upon claims of privilege are often overruled, subject to weight). Exhibits and documents already admitted in the record often do not need to be read verbatim by witnesses.