The Philly311 contact center is Philadelphia's customer service center for non-emergency inquiries. Requests for service can be submitted via telephone, mobile application, and web application.
You can also file a complaint if you suspect someone is practicing without a license. If you require special accommodation in downloading or obtaining the form, please email RA-ST-Complaints@pa or call the complaint hotline at 717-783-4849 to have a form mailed to you.
To report unlicensed contractors or unpermitted work, use 311's online form or call 311. If you're outside Philadelphia, call (215) 686-8686. After you've filed a report with 311, you can submit more information to addinfoli@phila.
During what hours is construction permitted? Construction noise affecting residences should not be louder than five decibels above the background sound level from 8 p.m. to 7 a.m. on weekdays, and 8 p.m. to 8 a.m. on weekends, unless there is an emergency or public works construction.
Home-Improvement Contractor's License: There is no license specifically for commercial contracting. Instead, construction contractors who perform work on residential properties are required to obtain a Home-Improvement Contractor's License through the PA Attorney General's Office.
Call 311 to ask for an inspection from the Department of Licenses & Inspections (L&I). File a Fair Housing Complaint. If your unit fails an L&I inspection, you can contact the Fair Housing Commission at 215-686-4670 or go to 601 Walnut St, Suite 300 South to file a complaint.
Permits, violations & licenses Get permits without plans (EZ permits) Get an Excavation Site Permit. Get a Building Permit. Get a Foundation-only Building Permit. Get a Complete Demolition Permit. Get a Use of Explosives Permit. Get a Make Safe Permit for a dangerous building. Get a Mechanical Permit.
Construction noise is covered by Chapter 12.08. 440 in Title 12 of the County Codes. Most construction must take place between a.m. and p.m. during normal weekdays. However, emergency repairs may be performed as necessary.
(11) Regular Construction. Construction between the hours of 7 a.m. and 8 p.m., Monday through Friday, or between the hours of 8 a.m. and 8 p.m. on weekends and legal, national or state holidays. (12) Siren. A device manually or electrically operated for producing a penetrating warning sound.