Use plain language. Don't make your policies and procedures sound like legal documents. Write in the third person (e.g., the employee, the manager, the department), not the first person (e.g., I, you, and we).
How to write policies and procedures Identify your goals. When you write your policies and procedures, begin by clarifying what you'd like them to accomplish. Brainstorm tasks and processes. Determine a policy format. Write policies and procedures. Clarify logistics. Proofread and revise. Publish and distribute.
Five Components for Policy Work Mission and business needs: The reason the organization exists in the first place. External rules: Laws, regulations, and other legal requirements. External guidance: Helpful and relevant voluntary guides to our policies and actions. Internal rules: Policies, procedures, and more.
What Should be Included in a Policy & Procedure Manual? Employee benefits. Remote work policies. Workplace code of conduct. HR policies. Leave policies. Emergency procedures. Health and safety guidelines. Organization chart.
How to write policies and procedures Identify your goals. When you write your policies and procedures, begin by clarifying what you'd like them to accomplish. Brainstorm tasks and processes. Determine a policy format. Write policies and procedures. Clarify logistics. Proofread and revise. Publish and distribute.
How To Write Workplace Policies and Procedures Identify the policies you need. Identify key stakeholders. Research the legal requirements. Determine the purpose and scope. Research and review. Customise it for your business. Obtain approval. Review and update policies regularly.
Put simply, policies are rules to follow, and procedures are step-by-step instructions on how to follow those rules. Policies and procedures ensure that everyone in your organisation is on the same page and understands what is expected of them.
Policy and procedure documentation is the backbone of any successful organization. It not only provides a clear roadmap for employees to follow but also ensures compliance with industry regulations and standards. However, creating and maintaining these documents can be a daunting task.
Although statements of policy appear in both handbooks and policies and procedures manuals, the topics covered in a policies and procedures manual are often more detailed and exhaustive. The subjects covered in an employee handbook are typically selective and the information provided is more general.
Certain policies are mandatory and must be included in your employee handbook. For example, California employers must have a written harassment, discrimination and retaliation prevention policy. Including these policies clarifies for employees their rights and obligations, and protects you from potential liability.