Dear Company Representative's Name, I am writing to request a refund for product/service name purchased on Date with order number Order Number. Unfortunately, the product/service did not meet my expectations due to reason for dissatisfaction, and I believe a refund is warranted.
Hi (Recipient's name), I can confirm that we have received your refund request for (product/service/order). I can confirm this has been approved, and we will begin the refund process immediately. I know you will have questions about how this works, so I've provided details here.
My name is (your name), and I'm contacting you from (where you're from). I'm getting in touch to request reimbursement for (whatever you want reimbursement for). I've provided details here about the specifics of my claim. The expenses were incurred while I was (insert justification for costs).
Be respectful. Don't ask ``maybe, is it possible to get a refund?'' Instead you should state, ``This wasn't as I expected, so that'd be great for you to refund that, thank you.'' When you ask in a very tentative way, you're not showing that you're serious. Don't start out angry--but there is a place for anger.
Table of contents Step 1: Acknowledge the request. Step 2: Understand the reason for the refund. Step 3: Explain the refund process. Step 4: Offer a solution or alternatives. Step 5: Confirm the action taken.