Mecklenburg County residents can also call a Mobile Crisis Team (CriSys) led by a mental health professional for immediate help with any of the above and involuntary commitments. For immediate crisis support, call 704-566-3410 and select option 1.
7600. 311 can be accessed via a cell phone if your cellular company carrier has programmed the 311 number to its towers. If not, you can call 704.336. 7600 on your cell phone and be connected to the 311 call center.
Call 311 during the hours of 7 a.m. to 7 p.m. Monday - Friday. Closed weekends and City-recognized holidays. If you are calling from outside Mecklenburg County or if your cellular carrier will not connect you to 311, dial 704.336. 7600.