Terminate Contract With O2
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FAQ
Contact your mobile phone provider to tell them you want to cancel your contract. You can either call or send a free text, or email them. If you're still within contract, you'll need to pay any exit fees or buy-out the remainder of your contract, before you can leave.
You can get your PAC by texting 'PAC' to 65075 from the number you want to keep - you should get it in a minute or two. Alternatively, you can contact your old network to get your PAC. To transfer your O2 Pay As You Go number, you'll need to get a PAC (Porting Authorisation Code).
If you choose to cancel before the expiry of your Minimum Period, we'll need 30 working days' written notice, and you may have to pay any outstanding charges, and the Termination Fee. Your Agreement with us will end on the day after the 30 working days notice period expires.
If you want to keep your number and take it to another network, ask for your PAC code which you give to your new network. Using the PAC code will end your contract and O2 will send you a final bill. If you just want to transfer your number to O2 P&G customer service will arrange that for you.
If you want to keep your number and take it to another network, ask for your PAC code which you give to your new network. Using the PAC code will end your contract and O2 will send you a final bill. If you just want to transfer your number to O2 P&G customer service will arrange that for you.
