If you're moving to a new house and need to update your Sky services, let us know as soon as possible (with at least one month's notice). We'll get you connected at your new home as close to your move date as we can. Let us know about your move by completing the moving house form.
Upgrading your Sky Broadband service If there's no change to your existing package, it will carry on as normal, and you'll be able to keep your contract end date. However, if you find your new address has access to full fibre, you might want to consider upgrading.
If you're moving to a new house and need to update your Sky services, let us know as soon as possible (with at least one month's notice). We'll get you connected at your new home as close to your move date as we can. Let us know about your move by completing the moving house form.
Website Log into your online account through the Sky website. Once logged in, choose the 'Your Products' option and then select 'Broadband'. Upon doing this a new page will load which will have a box titled 'Your Package'. Underneath this you can find confirmation of the date you're in contract until.
Yes, you;ll need to contact Sky to give the 31 days notice to cancel required (2 weeks for broadband).
For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.
For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.
When your Sky TV subscription ends, any Sky Stream pucks you've got will no longer work. For any Sky Stream pucks ordered after 23 February 2023, you're responsible for returning any equipment without undue delay, using the returns method provided.
Your monthly pass will be automatically renewed every 30 days in ance with the terms and conditions of sale. However, you can cancel your subscription at any time during these 30 days. In this case, your subscription ends after this 30-day period.