Sky broadband end of contract reminder However, the provider must still comply with Ofcom's policy, so it must send a reminder 10-40 days before the end of your contract, and then an annual reminder to let you know you're out of contract.
Alternatively, you can log in your Sky account and message directly with a Sky broadband expert. Logging in will also let you fill in a dedicated cancellation form, or you can email mysky@sky.uk. You can also cancel by writing to Sky Subscriber Services Ltd, PO Box 43, Livingston, EH54 7DD.
To get in touch with Sky's customer service, you can: Sign into your Sky account and speak to a Sky expert. Call 0333 759 0422. For more information on cancelling, check out Sky's Cancelling Guide.
You might be asked to return any: Sky Q boxes (including Sky Q 1TB box, Sky Q 1TB UHD box, Sky Q 2TB box) Sky Q Mini box. Sky Q remote(s), cables and any other accessories that were provided with your .
It is yours to keep once all the device payments are made.
Contact Sky by phone, email, or chat 31 days in advance to cancel. You will need to make sure you're contacting Sky at least 31 days before your desired cancellation date. There are a few different ways to contact Sky: Call Sky at 03337592503.
If you can't find your answer in our help pages, you can contact one of the team. Please note: if you are contacting us regarding your Sky (Home) products, we will be unable to support your query. If you're looking for the Sky Residential postal address it's Sky Subscriber Services Ltd, PO Box 43, Livingston, EH54 7DD.
Find your Sky contract end date online using “My Account” Go to sky/myaccount. Enter your email address and password, then click 'Sign in' You'll be able to access your contract in the 'Your Contracts' section. If you can't see the one you need, select 'View all'.
For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.
You can find out when your Sky contract ends online by logging into your My Sky Account. Go to sky/myaccount. Enter your email address and password, then click 'Sign in' You'll be able to access your contract in the 'Your Contracts' section. If you can't see the one you need, select 'View all'.