Realistically, the only way you will get anywhere here is to call VM and cancel. Cancel completely, you are outside of the minimum period and hence aren't subject to any early disconnection fees and only need to give the required 30 days' notice.
There might be attempts to persuade you to stay, but there's nothing to say you have to if you don't want to. To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat.
Find your Virgin Media contract end date online in "My Virgin Media" "My Virgin Media" is your account portal on the Virgin Media website, where you can view and manage various aspects of your Virgin account, including finding out the contract end date.
Broadband contract length Just so you know, most of our broadband deals come on standard 18-month contracts, or 24-month contracts. Exempt from this is our Essential broadband for low-income families, student broadband packages with flexible rolling contracts, and a few other deals.
The cancellation process involves the same principle as if you were not under contract: you will need to call Virgin Media to give 30 days' notice that you would like your service to end.
To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat.
When can I cancel my Virgin Media contract? You can cancel your agreement at any time by giving 30 days' notice.
How to cancel Virgin Mobile Call Virgin on 0345 6000 789 or 789 from your Virgin Mobile. Make a switching request via your online Virgin account. Text 'PAC' and your date of birth (DD/MM/YYYY) to 65075 if you want to take your number with you.
Send a written confirmation that you want to cancel via post to: Virgin Media, Sunderland, SR43 4AA. Make sure you include your name, address and account number. Use Virgin Media's 'online chat' function on its website.