To stop your BT products (such as phone, broadband, TV, Calling Features), you'll need to give us a minimum 30 days' notice. If you want to stop the service before the 30-day period ends, you'll be charged for the remaining days.
Once your contract ends your service will continue, but you can cancel without paying any fees. Shows your usage – for example, calls you've made, data you've used, or films you've brought. You'll get charged £0 if that usage is included in your package allowance.
Your contract end date is listed under each product or service on your bill. Once your contract ends your service will continue, but you can cancel without paying any fees.
All of our contracts vary in length. Most of our contracts are 24 months, but we do have some that are 18. Our BT Mobile contracts are mainly 12 months for SIM Only and 24 months for handset plans.
Whether you decide to switch or stay, it's important to get in touch with BT broadband at the end of the contract term. If you let it continue without even renewing, you'll almost certainly end up paying more eventually.
Your contract end date is listed under each product or service on your bill. Once your contract ends your service will continue, but you can cancel without paying any fees. Shows your usage – for example, calls you've made, data you've used, or films you've brought.
If you recontract or upgrade either your phone landline service or your EE TV service (and you already have BT Broadband), then your broadband service will automatically recontract. This is so that you can enjoy these services for the full duration of the new contract without any problems or technical issues.
Dear Sir/Madam, I'm writing to let you know I want to end my contract with BT for the following products: TV Broadband Phone package (my landline number is …………………………………) Sorry for the bad news. But after a bit of thought I've decided to move on and get everything I need from another supplier.
To cancel your BT broadband contract, call BT on 0800 783 1401. Or if you are outside the UK, call +44 150 174 7714. You need to provide BT with 30 days' notice before you leave. So, your BT broadband will be disconnected 30 days after you call the company and cancel your service.