How to disconnect my account? Kindly message our 24/7 virtual assistant KYLA at mysky.ph/message-us and select "Other Requests" and "Disconnection."
Your monthly pass will be automatically renewed every 30 days in ance with the terms and conditions of sale. However, you can cancel your subscription at any time during these 30 days. In this case, your subscription ends after this 30-day period.
Alternatively, you can log in your Sky account and message directly with a Sky broadband expert. Logging in will also let you fill in a dedicated cancellation form, or you can email mysky@sky.uk. You can also cancel by writing to Sky Subscriber Services Ltd, PO Box 43, Livingston, EH54 7DD.
For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.
Yes, you;ll need to contact Sky to give the 31 days notice to cancel required (2 weeks for broadband).
You can find out when your Sky contract ends online by logging into your My Sky Account. Go to sky/myaccount. Enter your email address and password, then click 'Sign in' You'll be able to access your contract in the 'Your Contracts' section. If you can't see the one you need, select 'View all'.
Your Sky Mobile contract is available at sky/mycontract (sign in with your Sky iD). For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.
If you don't activate your Sky Glass TV, you'll only be able to connect your other devices. Access to TV apps like Netflix won't be available. Any Sky Stream pucks you have won't work without a subscription. You'll see a "No subscription" message .
A trick that has worked for me before is to say you're moving into a household that is already being supplied by them. I did this to Sky when I moved back in with my parents, despite then being with Talk Talk, and they were happy to just waive the cancellation fees without looking into it any further.